Intercultural competence

Puente – a bridge between the cultures!

Whether you work with international teams, foreign companies or monitor changes in the domestic and international sales market – cultural diversity enriches the company, but sometimes it also leads to misunderstandings.

Irritation experienced by customers and employees can lead to failed negotiations, frustration and reduced motivation in employees.

Intercultural competence is more than learning a few “dos” and “don’ts”. We can assist your employees in developing appropriate cultural practices which will enhance intercultural encounters with business partners and clients. Techniques of intercultural communication will be learned through presentations, discussions, case studies and practical exercises.